Privacy Policy

Housing Network Enterprises, Inc.

Last Modified 10/1/2026

Information we collect.

When you contact us or communicate with us by phone, text, email, or through hneapartments.com, we collect your name, phone number, email, address, unit or property, rental and service request details, and the content of our communications with you.

How we use it.

To respond to inquiries, manage applications, leases, and tenancies, handle maintenance requests, send notices, process payments, keep records, and comply with the law.

Text messaging.

By giving us your mobile number and agreeing to receive texts, you consent to messages from us about your tenancy and our services, such as maintenance, notices, and scheduling. Message frequency varies, and message and data rates may apply. Reply STOP to opt out or HELP for help. Consent to texts is not a condition of renting.

We do not sell, rent, or share your personal information, including phone numbers and text messaging opt-in data, with third parties or affiliates for marketing or promotional purposes.

Call recording.

Calls to and from our business numbers may be recorded, and you will be notified at the start of the call. Texts and voicemails may also be stored.

Sharing.

We share information only with service providers that help us operate, such as our property management software, phone and messaging systems, and payment processors, and they may not use it for their own marketing. We may also disclose information when required by law or to protect safety or legal rights.

Retention and security.

We keep information as long as needed to manage your tenancy and meet legal requirements, and we use reasonable safeguards to protect it.

Your choices.

You may ask to access, correct, or delete your information, subject to legal and recordkeeping requirements, by contacting us below. You can opt out of texts at any time by replying STOP.

Changes.

We may update this policy, and the "Last modified" date shows the latest revision.

Contact.